Autoglass Technician - Pretoria

PG Glass

PG Glass is the leading supplier of auto glass and building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, PG Glass Medic® chip repair, windscreen wipers, TempSecure windows and replace glass in homes and buildings. A 24 hour contact centre is available to serve customers and process insurance claims. PG Glass fit only genuine Shatterprufe®, Safevue®, OE glass, Armourplate®, LLumar® and PG SmartGlass® products

Main Objectives

Customer Experience

• Deliver professional, friendly service to customers and colleagues

• Ensure quality workmanship and on-time completion of all jobs

• Represent the PG brand through personal appearance, positive attitude, and work excellence

Glass Fitting & Technical Execution (Levels 1–4)

• Perform independent fittings on a range of vehicles, from standard models to advanced brands (e.g., Mercedes S-Class, Audi A6)

• Take full responsibility for assigned jobs, from start to finish

• Handle customer queries and payments where applicable

• Maintain consistently high productivity and quality standards

• Mentor junior technicians as you progress to higher levels

Logistics & Support

• Load glass carefully and accurately according to work orders

• Ensure all deliveries are safe, clean, and damage-free

• Obtain customer sign-off and manage cash-on-delivery payments

• Submit accurate daily documentation

Housekeeping, Safety & Reporting

• Uphold the PG Glass image through clean attire and professional conduct

• Maintain tools and vehicles, reporting any damages or faults immediately

• Adhere strictly to traffic and safety regulations

• Report any issues, accidents, or suspected fraud promptly to management or KPMG

Team Collaboration

• Support the Fitment Centre team as needed

• Take on leadership or supervisory roles at advanced technician levels

Qualifications

• Matric

Experience

• 1 to 3 years’ experience in automotive glass fitting, varying by technician level

Skills & Attributes

• Excellent communication and interpersonal skills

• Strong focus on customer satisfaction

• Technically proficient and quality-driven

• Self-motivated, reliable, and able to perform under pressure

• Valid driver’s license (mandatory)

• Own motor vehicle and mobile phone

• Willingness to travel to any Fitment Centre within the region

PG Group, and its subsidiaries, are committed to the principles of employment equity and as such are equal opportunity employers.  Qualified applicants who apply for any vacancies will be considered with due consideration based on of fairness and equity. Factors such as race, ethnicity, religion, sexual orientation, gender identity, national origin or disability are not consider exclusively and are not determinative of any appointments made by PG Group or its subsidiaries.