Sales Representative (6) - Thabantsho, Umtata, Polokwane, Cape Town, JHB & Burgersfort

PG Building Glass is Southern Africa’s leading distributor of float, mirror and PG SmartGlass® products. Solutions supplied include glass that keeps out intruders, sound, heat, ultraviolet light and cold as well as glass that comes in a wide range of decorative finishes, colours, patterns, and images.

Main Job Purpose

To drive profitable sales growth and increase market share by developing, retaining, and servicing customer accounts through proactive customer engagement, cross- and upselling opportunities, new business development, and exceptional customer service across the glazing, hardware, and aluminium fabrication markets.

Main Objective

• Drive sales growth and increase market share by identifying, developing, and converting new business opportunities within the glazing, hardware, and aluminium fabrication markets.
• Build, maintain, and strengthen relationships with existing and prospective customers through regular customer engagement, exceptional service delivery, and effective complaint resolution.
• Grow and retain customer accounts through cross-selling, upselling, increased purchasing frequency, and customer loyalty initiatives.
• Develop and manage relationships with independent hardware stores, hardware chains, and key customers to support regional and national sales objectives.
• Execute sales strategies to maximise product volume, market penetration, customer retention, and profitability within the assigned territory.
• Ensure the successful implementation, management, and communication of customer deals and promotional activities to meet customer expectations and business objectives.
• Adhere to approved pricing structures and commercial guidelines, ensuring pricing accuracy, compliance, and appropriate escalation of special pricing requests.
• Gather, analyse, and communicate market intelligence, including competitor activities, pricing trends, customer movements, new market opportunities, and product demand trends.
• Increase market visibility and brand presence by promoting company products, supporting marketing initiatives, and participating in industry and customer events.
• Identify potential national account opportunities and collaborate with management to expand business relationships and revenue streams.
• Maintain accurate customer records, quotations, sales pipelines, deal files, call reports, territory reviews, and CRM (Skynamo) updates to support effective sales planning and reporting.
• Plan and conduct customer visits to identify opportunities, strengthen relationships, and achieve sales and service performance targets.
• Ensure proper recordkeeping, administration, and audit readiness of customer and deal documentation to support operational continuity and customer satisfaction.

Critical job requirements 

Qualification (s)

• Grade 12.
• Diploma/Degree in Sales and Marketing or a related field.
• Valid driver's licence and willingness to travel daily within the assigned territory.

Attributes

• Results-driven and self-motivated with strong new business development skills.
• Resilient and customer-focused, with excellent relationship-building abilities.
• Commercially aware with sound sales and negotiation skills.
• Organised and disciplined in planning, reporting, and follow-up.
• Energetic, professional, and ethical, with a strong commitment to customer service and company standards.

Skills

• Natural ability to engage professionally and socially on all levels.
• Excellent interpersonal skills.
• Planning and Organising.
• Computer Literacy.
• A naturally ability to network.

Experience

• 3- 5 years sales and marketing experience in building glass.
• Experience in the glass, aluminium, hardware, or building materials industries, including selling into informal markets and developing new customer accounts.
• Fluent in English and the local language(s) spoken in the designated area.
• Fluency in Afrikaans will be advantageous.
• SAP knowledge and strong selling, negotiation, and customer relationship management skills.

PG Group, and its subsidiaries, are committed to the principles of employment equity and as such are equal opportunity employers.  Qualified applicants who apply for any vacancies will be considered with due consideration based on of fairness and equity. Factors such as race, ethnicity, religion, sexual orientation, gender identity, national origin or disability are not consider exclusively and are not determinative of any appointments made by PG Group or its subsidiaries.

Requisition ID: 3297