Spoke Supervisor - Rustenburg

PG Building Glass is Southern Africa’s leading distributor of float, mirror and PG SmartGlass® products. Solutions supplied include glass that keeps out intruders, sound, heat, ultraviolet light and cold as well as glass that comes in a wide range of decorative finishes, colours, patterns, and images.

Main Job Purpose

To manage the entire operation of a Branch by providing operational support and general business consultation to all staff and customers. Special emphasis should be to ensure profitability, compliance with corporate identity and customer service requirements.

Main Objectives

• Ensure the achievement of company budgets by managing expenses through effective stock control, generating sales, effective cash management and strict adherence to Company processes that will result in sustainable profitability and growth.
• Promote a culture of  trust and open communication with staff , by encouraging engaged feedback sessions and an open door policy, identifying staff development needs through  teamwork and effective performance management reviews and consistently leading by example to promote a motivated workforce.
• Managing excellent customer service by empowering all staff through training opportunities to ensure highest levels of excellent service to be achieved by delivering exceptional customer service through timeous communication, one call resolution and effective scheduling.
• Enforce compliance to standard business practises and procedures by conducting checks on internal/ counter sales , review systems to reduce stock loss  and utilise end of day reports to monitor branch performance so as to mitigate overall risk.
•  Any other reasonable work related task, activity that may be required from time to time.

Critical Job Requirements

Qualifications

• Matric
• BBA or Operations degree or equivalent

Skills

• Business Acumen 
• Glass processing
• Customer Service 
• Leadership skills
• People Management
• SAP
• Marketing Skills
• Selling skills

Attributes

• Self motivating and independent starter Ability to work under pressure
• High energy to work in a fast pace environment
• Mobility – ability to travel to work
• Complete today’s work today
• Deadline Driven and planning ability

Experience

• Basic Sales and Marketing
• Basic Accounting Principles

PG Group, and its subsidiaries, are committed to the principles of employment equity and as such are equal opportunity employers.  Qualified applicants who apply for any vacancies will be considered with due consideration based on of fairness and equity. Factors such as race, ethnicity, religion, sexual orientation, gender identity, national origin or disability are not consider exclusively and are not determinative of any appointments made by PG Group or its subsidiaries.

Requisition ID: 3242