Regional Manager - PG Glass (Polokwane)

PG Glass is the leading supplier of auto glass and building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, PG Glass Medic® chip repair, windscreen wipers, TempSecure windows and replace glass in homes and buildings. A 24 hour contact centre is available to serve customers and process insurance claims. PG Glass fit only genuine Shatterprufe®, Safevue®, OE glass, Armourplate®, LLumar® and PG SmartGlass® products

Main job purpose

To provide leadership and management to a grouping of Fitment Centre’s (Region) in order to ensure delivery of Key Performance Indicators through resources management while complying to or executing against corporate standards, requirements and initiatives.

Main Objective

Promote profitability by driving increased sales and market share whilst maintaining acceptable margins and controllable costs/expenses in line with set annual budgets and targets.

Enable effective resource application and development with deliberate performance management and behavioural standards (PG Values) that will result in an effective, capable, motivated and engaged workforce.

Drive exceptional customer experience, by creating a culture of professional, high quality, low effort, "right first time" workmanship and customer service in order to satisfy all customer glass needs.

Monitor and control compliance to best admin practice and corporate requirements as it relates to operational, finance and people administration.  

Ensure effective stock management through regular stock checks, ITS/PPV/stock adjustments and accurate ordering in order to mitigate business risk.

Maintain brand standards and ensure maintenance of all assets and infrastructure with focus on housekeeping.

Ensure adherence and compliance to Health and Safety and associated standards and requirements.

Critical job requirements

Qualification(s)         

•             Grade 12             

•             Bachelor Degree in Sales and Operations/ Business Management

Knowledge        

•             Relevant Legislation

•             Knowledge of technical, administration and fitment centre control procedures

Skills    

•             MS Office (Advanced)

•             data analysis (analyse performance and assess business performance and improvements)

•             Communication (verbal and written)     

•             Excellent interpersonal skills

•             SAP       

•             Planning and organising

•             Change management (change agent)    

•             Conflict management

•             Financial and Commercial management

Experience          

•             10 years in a relevant retail service operation (tyres, exhausts, tracking systems)             

•             Strong technical, administration and fitment centre control procedure's

•             Excellent financial and commercial management - able to demonstrate significant performance in results and targets

•             5 years of total functional experience must have been in a Management role             

PG Group, and its subsidiaries, are committed to the principles of employment equity and as such are equal opportunity employers.  Qualified applicants who apply for any vacancies will be considered with due consideration based on of fairness and equity. Factors such as race, ethnicity, religion, sexual orientation, gender identity, national origin or disability are not consider exclusively and are not determinative of any appointments made by PG Group or its subsidiaries.

Requisition ID: 1688