Work Integrated Learning-YES (Human resource & IT))

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Date: 6 Apr 2024

Location: GT, ZA

Company: PG Group

PG Glass

PG Glass is the leading supplier of auto glass and building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, PG Glass Medic® chip repair, windscreen wipers, TempSecure windows and replace glass in homes and buildings. A 24 hour contact centre is available to serve customers and process insurance claims. PG Glass fit only genuine Shatterprufe®, Safevue®, OE glass, Armourplate®, LLumar® and PG SmartGlass® products

PG Group has work experience and exposure opportunities for youth in the various Operational Divisions across the country.


PURPOSE OF THE ROLE

  • To provide a professional, efficient and effective operational/technical and/or shared services functions within the respective business area.
  • To perform tasks and duties as governed by the respective role occupied within the respective business area
  • Where applicable, to be developed and gain experience through a learning program within the relevant business area.

 

KEY RESPONSIBILITIES OF THIS ROLE:

  • Provide professional operational/technical/shared services functions to ensure excellent service delivery to the business
  • Ensure the highest level of quality workmanship and timeous execution of assigned tasks
  • Understand and perform the given tasks in an effective, efficient and safe manner
  • Apply good working behaviours and team work
  • Provide professional service to all relevant stakeholders
  • Ensure politeness, friendliness and helpfulness in the workplace 
  • Develop the habit of excellence to ensure the delivery of superior customer service
  • Always wear clean and presentable corporate/safety wear
     
  • MAIN ACTIVITIES OF THIS ROLE:
  • Perform all tasks and activities as per the role requirements
  • Raise maintenance and hygiene issues to Management to address.
  • Adhere to all other reasonable requests issued by Management.
  • Comply to company procedures including Health and Safety
  • Assist with operational / execution support activities and tasks as per business area, but not limited to:
    • Adhering to and maintaining the set productivity and performance assessment standards
    • Completing all administration to the required standard
    • Performing operational duties per instruction and under supervision
    • Activities that support exceptional task performance and customer experience
    • Continuous learning and development
        
      QUALIFICATIONS, KNOWLEDGE, EXPERIENCE, COMPETENCIES:
      Qualifications:
  • Matric
  • TVET/FET qualification (in relevant discipline)
  • Knowledge of general hygiene good practices
  • A thirst for continuous learning and growth
  • A strong focus on service excellence and customer relations

Skills:

  • Communication skills
  • Problem solving skills
  • Reporting and presentation skills
  • Analytic and creative thinking
  • Discovering and applying rules
  • The ability to be mobile within geographical area (where applicable)
  • The ability to travel independently (where applicable)
  • The ability to work shifts (where applicable)

 

Please upload the following documents on the system:

  • A full CV
  • Certified ID
  • Matric Certificate
  • Full academic record
  • FET/TVET Certificate

 NB: Successful candidates will undergo the PG Group recruitment and selection processes

PG Group, and its subsidiaries, are committed to the principles of employment equity and as such are equal opportunity employers.  Qualified applicants who apply for any vacancies will be considered with due consideration based on of fairness and equity. Factors such as race, ethnicity, religion, sexual orientation, gender identity, national origin or disability are not consider exclusively and are not determinative of any appointments made by PG Group or its subsidiaries.

Requisition ID: 1410

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